Shipping & Returns

At SAŌKO, we strive to ensure your order reaches you quickly and safely. We understand the excitement of receiving a new product, which is why we have optimized our logistics processes to offer you the best possible experience.

 

Shipping Policy

• U.S. Shipping: The standard delivery time is 3 to 5 business days from the order confirmation date.

• International Shipping: For our customers outside the U.S., the delivery time is 7 to 15 business days. Please note that times may vary due to customs procedures or local logistical factors.

Once your order is shipped, you will receive a confirmation email with a tracking number so you can follow its progress in real-time.

 

Returns Policy

We want you to love your purchase, but if for any reason you're not satisfied, our return process is simple.

You can request a return within 30 days of receiving your order. To be eligible, the item must be unused, in the same condition that you received it, and in its original packaging.

To start a return, please follow the detailed instructions on our website. Once we receive and inspect the item, we will notify you about the approval of your refund.